Frequently Asked Question

What types of matcha do you sell?
We offer three main types of matcha: Ceremonial Grade, Culinary Grade, and Flavored Matcha.We also offer customized blends upon request.
What is the minimum order quantity (MOQ) for wholesale?
Our MOQ varies depending on the product type, but generally, it starts at 1 kg for most matcha products. If you're interested in larger quantities, we’re happy to discuss more flexible options based on your needs.
Can I request custom blends or flavors for my business?
Yes, we can work with you to create custom blends or flavored matcha, such as strawberry, vanilla, or chocolate, rooibos to suit your menu and customer preferences. Please contact us to discuss your specific requirements.
Do you offer samples before placing a large order?
Absolutely! We offer samples so you can evaluate the quality and flavor of our matcha before making a larger commitment. Simply reach out to us, and we’ll arrange a sample pack for you.
What are your shipping options and delivery times?
We offer worldwide shipping with flexible options, including express and standard delivery, depending on your location. Delivery times typically range from 3-7 business days for EU orders, and 7-14 business days for international orders. Shipping times may vary based on order size and destination. 
Do you provide certifications for your matcha (e.g., organic, HACCP)?
Yes, we provide certification for our matcha, including organic certifications and HACCP compliance. We’re committed to maintaining the highest standards of quality and safety for our products.